In this article, I will be going into detail on how all the promises I made in my last post can and will be upheld!
For those of you who are not familiar with these promises I highly encourage you to check out my previous article. That should get you up to speed!
Answering the Objections
The biggest challenge we are going to face in this article is addressing and destroying two myths or objections that are very common in our group-home community. I will be using some technical terms and references in this section, so I apologize in advance for the fancy terminology. Let’s dig in!
- Objection 1: Only a registered nurse is allowed to complete service plans.
- False. According to Title 9, Chapter 10, Article 8 section R9-10-808 of the Arizona Administrative Code – Group home managers are responsible for ensuring that a “resident has a written service plan which is developed with assistance and review from 1. The resident or resident’s representative, 2. The manager, and 3. Any individual requested by the resident or the resident’s representative.”Please be aware that even though the nurse IS NOT required to complete the service plan, he/she IS however required to review it and sign it. Please see the following section in Article 8 section R9-10-808 part 3d. “For a resident who requires intermittent nursing services or medication administration (which is pretty much all your residents 😊), review by a nurse or medical practitioner [is required]”.
- Objection 2: The registered nurse needs to be physically present at the bedside to review and sign service plans.
- False. As I mentioned in my previous article, no-one can ensure the accuracy of the service plan content better than the group home owner/manager who knows the resident. Because of this, an on-site visit by the nurse does not accomplish much in terms of ensuring quality and accuracy. In addition, nothing in Article 8 expressly requires service plan providers to perform an onsite visit to review and sign the service plan. The substantive content that must be included in the service plan does not demand an onsite review, and instead can be communicated in writing as well as verbally (i.e. over the phone).
Why Should you take my word for it?
You should not. I am not an attorney, nor do I provide legal advice. HOWEVER, you can rest assured knowing that Melissa Soliz, an outstanding Healthcare Attorney, has been working side by side with me through the entire process of preparing and ensuring the accuracy of all my content. The statements made above in the myth-busting section have been verified and certified by her expertise.
What does all this mean for you?
You may be wondering “If all this is really true, why did my current service plan provider not inform me earlier?” — There are two possible answers for this: 1. They themselves were not aware of it, and 2. They chose not to inform you because they need to be able to justify the large amounts they charge for completing these forms.
The reality is this is great news for you! You should no longer have to pay $40 for a nurse to come and give you a quick signature on their messy forms every time one of your resident’s service plan needs an update.
The promise
If you decide today to let me help you with your service plans, I guarantee you will be able to complete all your service plan updates from the comfort of your home in less than 5 minutes, and even more so, you will never have to write another check for a service plan update again!
Next steps
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PS
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